1. Return/refund at Delivery
If you request for a return at delivery, we will deduct the corresponding amount from the total.
2. 24-Hour charge adjustment
If you request for any exchange/return within 24 hours, please contact our customer service in advance. Upon confirming, our representative will assist you at your house in total refund, replacement, exchange and offsetting the difference.
3. Additional Charge for Delivery
If the return/exchange is due to quality issue, no additional delivery fee will be charged.
If the return/exchange is due to personal preference, customers should be responsible for part or full amount of the additional delivery charge. This extra charge is based on total purchase amount and relevant shipping fee. Please contact customer service for details.